The Roi Toolkit  

The Roi Toolkit Windows

    Platform: Windows
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Size: 1 MB $ 99.00  
This toolkit provides a wide variety of resources to boost your understanding and ability to manage Roi in your organization with 30 ready-to-use resources.

This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Roi by offering easy to use templates, blueprints, and documents that can be adapted to your organization's requirements.

Buy with confidence, the Roi toolkit has a 100% Satisfaction Guarantee & Free Returns.

List Price $176.79 Get it now for just $99.0 ! Save $77.79 (44%)

Put together by The Art of Service's industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Roi and how to apply them successfully within an organization.

This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Roi approach that meets today's standards. It is tailor-fit for professionals who don't have the time or resources at hand to develop the required templates and structure for implementation or management.

The Complete Roi Toolkit Includes the following 30 resources:

1.File: Change Mgt Process.doc - Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major changes and IT Service Continuity Management (to verify proposed changes will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 565

2.File: Data Warehousing_Product Information.docx - Summary: The Art of Service has designed this toolkit to introduce Data Warehousing and Analysis concepts, and provide you with the tools to successfully create a workable Data Warehousing and Analysis culture in your organization. Wordcount: 869

3.File: 9781486476763_txt.pdf - Summary: As you may well already be aware, a number of high-profile experts (including those who work in or alongside some very well-known companies like Microsoft, Apple, Google, etc) are anticipating an industry-wide shift toward cloud computing at some very near point in the future; meaning, cloud technologies might replace the traditional IT model entirely. Wordcount: 46407

4.File: 01 Service Desk-Objectives and Goals.doc - Summary: While the majority of the shared knowledge will come through Problem Management, every process of the Service Lifecycle considers what knowledge is required by the Service Desk to support the end user as part of its development and improvement. Wordcount: 798

5.File: 02 Six Sigma Workshop.pptx - Summary: Therefore, the focus of Six Sigma Quality methodology is measuring the number of times a product or service of ours fails to meet our customers' needs and then using that information to systematically eliminate those shortcomings, getting as close to 100% customer satisfaction as possible.?Wordcount: 952

6.File: 01 Overview of Continual Improvement.ppt - Summary: Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes. Wordcount: 937

7.File: 02 CSI Methods and Techniques.ppt - Summary: Plan ? A check during process implementation or improvement activities serves as validation that process project objectives are being met and provide tangible evidence that benefits are being achieved from the investment of time, talent and resources to process initiatives. Wordcount: 3359

8.File: 14 ROI Presentation.ppt - Summary: A quality measure is assigned or calculated and reported as a standard value. Wordcount: 909

9.File: The R&D Management Toolkit Description.docx - Summary: The Art of Service has designed this toolkit to introduce Release and Deployment Management main concepts, as well as provide you with the tools to successfully create a workable Release and Deployment Management culture in your organization. Wordcount: 860

10.File: ITSM in Internal Clouds Toolkit_Description.docx - Summary: The Art of Service has designed this toolkit to introduce the ITSM in Internal Clouds main concepts, as well as provide you with the tools to successfully create a workable ITSM in Internal Clouds culture in your organization. Wordcount: 881

11.File: Critical_Incident_Services.doc - Summary: The System Support plan also describes the impact of system failure (on users & business), the system topology (high level view of the various components), the support matrix (support arrangements for individual components as well as critical 3rd Party Application and Vendor information) and system dependencies (other systems that must be available for effective operation Wordcount: 1450

12.File: CONMGT_TOC.doc - Summary: This template is a business case document that will help you structure a successful document that can be presented to senior management and board members justifying the need for Configuration Management in your organization. Wordcount: 880

13.File: Servicedocument IPAD.EN 0107.pdf - Summary: The Practitioner Agree and Define is intended for professionals who will participate in managing, organizing and optimizing the operations of the Agree and Define processes in an IT Service Organization which has implemented, or started to implement, ITIL? based Agree and Define processes. Wordcount: 4799

14.File: VB IPAD EN 0107.pdf - Summary: A. change the service hours in the SLAs by 3 hours as this is a new business requirement B. initiate a Service Improvement Program (SIP) to meet the new business requirements C. review the Operational Level Agreements (OLAs) and Underpinning Contracts (UCs) Wordcount: 15750

15.File: Example model calculation of a service management ROI.doc - Summary: Example model calculation of a service management ROI. Wordcount: 8

16.File: Toolkit Introduction Presentation - ROI.ppt - Summary: Provide you with a ROI calculator to successfully calculate ROI in your organization. Wordcount: 121

17.File: CSI Introduction Presentation.ppt - Summary: Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes Wordcount: 779

18.File: financial v5.0.pdf - Summary: This results in reduced revenue but is not really a cost of implementation, as it is in the organization's interest to identify and reduce inefficient use of IT resource. Wordcount: 1498

19.File: CSI Intro Presentation.ppt - Summary: Provide practical and user friendly documents for you to use within your organization, including a Continual Service Improvement Readiness Assessment. Wordcount: 940

20.File: REL5500 Objectives and Goals.doc - Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major releases and IT Service Continuity Management (to verify proposed releases will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 482

21.File: SD9500 Objectives and Goals.doc - Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) on incidents and the cost per call) and IT Service Continuity Management (to the level of Service Desk support during a contingency situation). Wordcount: 641

22.File: Implementation Plan.doc - Summary: Ultimately we do want the new process to become the way things are done around here, so it may even be best not to set specific launch dates, as this will set the expectation that from the given date all issues relating to the process will disappear (not a realistic expectation). Wordcount: 1667

23.File: Financial Management Powerpoint.ppt - Summary: Service Valuation is used to help the business and the IT Service Provider agree on the value of the IT Service. Wordcount: 1510

24.File: Service Portfolio Management Presentation.ppt - Summary: By organizing an efficient portfolio with optimal levels of ROI and risk, the organization maximizes the value realization on its resources and capabilities. Wordcount: 693

25.File: Terms and Definitions and acronyms.doc - Summary: Meeting the requirements in ISO/IEC 20000 (or another national or international standard), as assessed by an internal audit or an organization that is not an accredited certification body or qualified to carry out ISO/IEC 20000 certification audits. Wordcount: 1098

26.File: Example Case Study - Emergency Management Australia - Economic and Financial Aspects of Disaster Recovery.pdf - Summary: Multi-Agency Incident Management A Community and Personal Support Services A Managing the Floodplain A Flood Preparedness A Flood Warning A Flood Response A Emergency Management Planning for Floods Affected by Dams A Reducing the Community Impact of Landslides A Psychological Services: Emergency Managers' Guide D Psychological Services: Mental Health Practitioners' Guide D Economic and Financial Aspects of Disaster Recovery A Community Development D Gathering Community Information D Disaster Victim Identification R Wordcount: 11248

27.File: Presentation 3 -Avoiding Disaster _Your first BPM Project.ppt - Summary: But trying to run a project by a committee of the affected shareholders won?t work ? you should pick a process that has a defined owner that can make any decisions that are required to move forward. Wordcount: 2229

28.File: Presentation 4- Value & Benefits _ Make your Case for BPM.ppt - Summary: With just a one-sigma shift, companies will experience a 20 percent margin improvement, a 12 to 18 percent increase in capacity, a 12 percent reduction in the number of employees, as well as a 10 to 30 percent capital reduction.1 Wordcount: 2808

29.File: Presentation 5- BPM & ROI.ppt - Summary: for customers and also to the company in terms of reduced costs such as Wordcount: 2396

30.File: Cloud Computing Toolkit Product Descriptions.docx - Summary: The Art of Service has designed this toolkit to introduce Cloud Computing concepts and provide you with the tools to successfully create a workable Cloud Computing culture in your organization. Wordcount: 817

This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Roi.

The kit is designed for those who need or are looking for awareness or skills, but simply don't have time to develop the necessary templates and structure for the implementation.

The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.

The Roi toolkit:

1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Roi

2. Is scalable to any size and type of project or organization

3. Provides blueprints, templates and documents - ready to download and apply

4. Saves you time and budget

Buy with confidence, the Roi toolkit has a 100% Satisfaction Guarantee & Free Returns.

List Price $176.79 Get it now for just $99.0 ! Save $77.79 (44%)

Publisher: The Art of Service | More by The Art of Service | Visit Home Page
Downloads: so far this month, 1 last month, 1 total
License: Shareware $ 99.00
Last updated: More than a year ago (16 Apr 15)
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