The Change Request Toolkit  

The Change Request Toolkit Windows

    Platform: Windows
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This toolkit provides a wide variety of resources to boost your understanding and ability to implement Change Request in your organization with 30 ready-to-use resources.

This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Change Request by offering easy to use templates, blueprints, and documents that can be adapted to your organization's requirements.

Buy with confidence, the Change Request toolkit has a 100% Satisfaction Guarantee & Free Returns.

List Price $165.0 Get it now for just $99.0 ! Save $66.0 (40%)

Put together by The Art of Service's industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Change Request and how to apply them successfully within an organization.

This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Change Request approach that meets today's standards. It is tailor-fit for professionals who don't have the time or resources at hand to develop the required templates and structure for implementation.

The Complete Change Request Toolkit Includes the following 30 resources:

1.File: Project Initiation.doc - Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g., project staff are only available during summer vacation, new system must interface with another system, requirements for external bodies affect the extent to which you can alter a process, etc. Wordcount: 1959

2.File: 07 Category Definition.doc - Summary: The purpose of this document is to work you through the general creation process, but the document also serves as a template for creating your own process or procedure in your own organization. Wordcount: 1613

3.File: 08 CAB Meeting minutes.doc - Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding Change Advisory Board meetings. Wordcount: 1165

4.File: Request for Change Form.doc - Summary: The purpose of this document is to provide the IT Organization and the business with the << insert purpose here>>. Wordcount: 334

5.File: 04 Project Initiation.doc - Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g. project staff is only available during summer vacation, new system must interface with another system, requirements of external bodies affect the extent to which you can alter a process etc. Wordcount: 2289

6.File: 01 Service Desk-Policies Objectives & Scope.doc - Summary: A scope statement any bigger than half an A4 page may be too lengthy to read, lose the intended audience with detail, and not be clearly focused on answering the WHAT question for this process. Wordcount: 843

7.File: 02 Project Initiation.doc - Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g. project staffs are only available during summer vacation, new system must interface with another system, requirements of external bodies affect the extent to which you can alter a process etc. Wordcount: 2406

8.File: The R&D Management Toolkit Description.docx - Summary: The Art of Service has designed this toolkit to introduce Release and Deployment Management main concepts, as well as provide you with the tools to successfully create a workable Release and Deployment Management culture in your organization. Wordcount: 860

9.File: STA15500 ITSM Tool Requirements.doc - Summary: The information detailed in this document will be used to form part of the 1-Day workshop being delivered to Tourism Queensland.by MBF <>as an input into their final ITSM Tools Requirement document. Wordcount: 14194

10.File: 01-45.doc - Summary: It translates the "need" in the Mission Need Statement into initial top_level requirements addressing such concerns as performance, supportability, physical and functional integration, human integration, security, test and evaluation, implementation and transition, quality assurance, configuration management, and in-service management. Wordcount: 1213

11.File: MAR04_Configuration Management Resource Listing 2.doc - Summary: ?Configuration Management addresses the control of a changing IT infrastructure (standardization and status monitoring), identifying the configuration items (inventory, mutual links, verification, and registration), collecting and managing documentation about the IT infrastructure and providing information about the IT infrastructure to all other processes.? Wordcount: 468

12.File: PM7.2.8 Form PM-09.doc - Summary: When the analysis has been completed by the assigned analyst, and the cost, schedule, and resource needs are identified, the management team will submit the change to executive management and/or project oversight agencies for review. Wordcount: 756

13.File: CHG7900 CAB Meeting minutes.doc - Summary: The document is not to be considered an extensive statement as its topics have to be generic enough to suit any reader for any organization. Wordcount: 464

14.File: CHG8000 Reports KPI's other metrics.doc - Summary: Backlog details of process activities with work outstanding (along with potential negative impact regarding failure to complete the work in a timely manner) ? but also provide solutions on how the backlog can be cleared. Wordcount: 834

15.File: CHG8300 Category Definition.doc - Summary: A submitted change that has not been rejected, as the value of the change can be seen, however, the CAB or Change Manager is seeking additional clarity regarding specific points. Wordcount: 798

16.File: CONMGT3800 Identification Guidelines.doc - Summary: If a Configuration Item is regarded as ?slightly different? from a related CI, and if problems that would affect one are likely to flow through to the other (or changes to one should probably be made to the other) then using a ?variant? is most likely acceptable. Wordcount: 674

17.File: CONMGT3900 Status Accounting Guidelines.doc - Summary: Such a report can assist management to see the overall health of their IT infrastructure and to be able to make strategic decisions regarding change of supplier, investigation of the management techniques or identification of cyclical status changes (which will allow steps to be taken to smooth out the cycle). Wordcount: 302

18.File: INC8700 Incident Category Definition Document.doc - Summary: Request for the modification of an environment, product or service such as PC, Laptop, Mainframe, Network service or environment etc, only in respect to the removal or deletion of hardware or software. Wordcount: 2340

19.File: VB IPAD EN 0107.pdf - Summary: A. change the service hours in the SLAs by 3 hours as this is a new business requirement B. initiate a Service Improvement Program (SIP) to meet the new business requirements C. review the Operational Level Agreements (OLAs) and Underpinning Contracts (UCs) Wordcount: 15750

20.File: Service Transition Fact Sheet.doc - Summary: The Objective of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 3326

21.File: change v4.doc - Summary: The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes, in order to minimise the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organisation. Wordcount: 828

22.File: change v5.0.pdf - Summary: The goal of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change- related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 1445

23.File: factsheets in progress.doc - Summary: As soon as the diagnosis is complete, and particularly where a workaround has been found (even though it may not be a permanent resolution), a Known Error Record must be raised and placed in the KEDB ?so if further incidents or problems arise, they can be identified and the service restored more quickly. Wordcount: 15687

24.File: Example Outsourcing Contract template.doc - Summary: The customer/supplier agrees that all knowledge, concerning the organization of the supplier/customer, coming forth from the activities based on this Service Level Agreement and by which, by making public, the supplier/customer may suffer damage, will in no way be made available to any third party. Wordcount: 4184

25.File: Problem & Known Error Category Definition.doc - Summary: For Known Error tickets, it will be most likely that a Change Request has been raised to remove the known error; therefore this value may not be applicable in most cases and can therefore be ignored. Wordcount: 1336

26.File: ITSM Tool Requirements Document.doc - Summary: The knowledge management database should be able to be updated with work around and solution information that has been captured in the Incident and Problem records. Wordcount: 9177

27.File: Service Catalog 2.doc - Summary: ACME IT personnel who provide this service will function as part of a development team and will be expected to provide work products as required by the development project and to complete their work as required by the project schedule. Wordcount: 7167

28.File: CMDB Roles and Responsibilities.doc - Summary: Uses or provides the asset and CMS to facilitate impact assessment for RFCs and to ensure that implemented changes are as authorized; creates change records, configuration baselines, and package release records in order to specify the effect on CIs of an authorized change; ensures any changes to change authorization records are themselves subject to Change Management procedures; ensures that the asset and CMS is updated when a change is implemented Wordcount: 1733

29.File: Process Summary - Release Management.doc - Summary: In order to assess the impact on the business, operations and support staff resources, the number of incidents related to the release in the period immediately following a roll out should be measured and analysed. Wordcount: 737

30.File: Presentation 1- Toolkit Introduction Business Process Management.ppt - Summary: Compliance officer - There needs to be one person that ensures that brings the process performance information to the knowledge of compliance body and ensure the governance body?s decisions are implemented correctly. Wordcount: 3787

This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Change Request.

The kit is designed for those who need or are looking for awareness or skills, but simply don't have time to develop the necessary templates and structure for the implementation.

The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.

The Change Request toolkit:

1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Change Request

2. Is scalable to any size and type of project or organization

3. Provides blueprints, templates and documents - ready to download and apply

4. Saves you time and budget

Buy with confidence, the Change Request toolkit has a 100% Satisfaction Guarantee & Free Returns.

List Price $165.0 Get it now for just $99.0 ! Save $66.0 (40%)

Publisher: The Art of Service | More by The Art of Service | Visit Home Page
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Last updated: More than a year ago (16 Apr 15)
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